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When using the X-match tool to query the LS dr8 south tractor catalog, the service now always hangs and gives an timeout code: `Error: Query timeout at 300 sec`
asked Dec 10, 2019 by matt | 44 views

1 Answer

+1 vote
Hi Matt, thanks for reaching out.

I can't seem to be able to reproduce your problem without further information. I just tried to match 10 sources from ls_dr8.tractor_s with itself using the x-match web service, and it worked fine. Could you please provide a minimal example, e.g. a CSV table that you are trying to match, and the specific choices for the various fields in the xmatch tool? If you need to provide a CSV file, you can simply email it to datalab@noao.edu , referring to this Helpdesk post. We'll take it from there.

Thank you,

Robert
answered Dec 10, 2019 by datalab (6,800 points)
Hey Robert,

The service seems to be working now for me as well. Thanks for looking at it.

Matt
Glad to help. It was probably a glitch in the operation of the system. Thank you for alerting us to it.
Robert

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