0 votes

After logging in, on starting up the the introductory notebook Data_Lab_Interface_Introduction.ipynb, I get an error "A connection to the notebook server could not be established." and the kernel fails to load. This is for a new datalab account. Is there some extra authentication I need to do? 

asked Dec 8, 2017 by anonymous | 7 views

1 Answer

0 votes
Could you please try again and if you still have problems, contact datalab@noao.edu?  There shouldn't be a need for any extra authentication, however it would help to know which account name you were using so we can check the logfiles.
answered Dec 8, 2017 by datalab (1,890 points)

64 questions

46 answers


11 users

Welcome to Data Lab Help Desk, where you can ask questions and receive answers from other members of the community.